A home, not just an investment property
To many agencies, an investment property is often treated as merely a number.
Another property to add to their large portfolios, with little time dedicated to their client’s asset. The property joins a long list of rentals which sit patiently unattended to, until a need arises.
At Byrony O’Neill Estate Agents, we like to do things a little differently
For many of our clients, their investment properties hold a certain level of sentimental value. Perhaps it was their first home that they’ve now grown out of; a townhouse they spent months searching for; or a cherished childhood home that has been handed down to the family.
Whatever the situation, we understand that your investment property is a home and not just a source of income. It requires a high level of care and attention, and for someone to look after the property as if it were their own.
Our door is always open
As part of our personal service, we like to regularly check in with our clients. Going beyond the quarterly update that follows a routine inspection, we like to touch base with our landlords and ensure they are receiving the highest level of service.
Our dedicated Property Management Director, Cheryl Kelly, recognises her client’s call and answers the phone with a welcoming hello. This personal service opens the doors for two-way communication, assuring our landlords that they are always welcome to contact us for advice.
Increasing the value of your asset
The long-term goal for any investor is to ensure the property is increasing in value. Our experienced team are committed to growing our landlord’s wealth, and do so by holding tenants accountable for living standards and taking a preventative approach to maintenance. Additionally, if a property is undergoing maintenance or a rejuvenation, we will take videos of the progress to update the landlord.
Keeping you informed of market trends
We also understand that landlords like to be kept informed of market trends which may have an effect on their investment property. A complimentary copy of our Local Market Report is sent out to each of our clients, to keep them updated on market conditions within our inner-western suburbs.
More than just an investment property
As a boutique agency, our Property Management team are dedicated to caring for your investment property and providing the highest level of service to our clients. If you would like to find out how our team can do the same for you, please contact us today. We would love the opportunity to offer our services.