At Byrony O’Neill Estate Agents we are taking the COVID-19 situation seriously and are committed to protecting the health and safety of Brisbane’s inner-western community.

While new restrictions by the government have changed the way we would traditionally interact with property, it does not mean business is slowing down. Technology is already a huge part of real estate, so taking a more virtual approach to property is a natural progression.

For buyers and tenants, almost all of their research is already being done online. Before they make contact with an agent, they have usually used Google street view to scope out the neighbourhood, investigate the property history online, determined how far they would have to walk for their morning coffee and measured up their couch to see if it would fit in the lounge room.

Once their research is completed online and they have determined that the property ticks enough of their boxes, they will reach out to arrange a viewing of the property. Whilst open homes and auctions have been cancelled due to COVID-19, we can still conduct private appointments and maintain social distancing.

Our team are set up to provide virtual inspections for our customers, essentially walking them through the property via a video call. This enables the customer to ask questions, see the layout of the home, view inside cupboards and determine if the property is something they would like to pursue.

Migrating to online comes as no surprise for buyers or tenants and we are providing our customers with the tools they need to make an informed decision.

Zoom Video Inspections

Zoom is a free, easy to use video calling app. We use this technology to virtually walk buyers or tenants through the home so they can ask questions and determine if the property suits their needs.

Private Appointments

Once a virtual inspection has been done, we can book a private appointment for qualified buyers or tenants to view the property in person. Social distancing is maintained at all times and customers are briefed on hygiene measures to prevent the spread of COVID-19.


If the customer would like to make an offer on the property or sign a lease agreement, all legal documents can be handled online. We use DocuSign to securely sign documents electronically. The process is simple and free to use for our customers and clients, allowing us to streamline transactions.

Local Market Report 2020 Brisbane

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