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Meet Your Property Experts

Byrony O'Neill

Byrony O'Neill

Director & Licenced Real Estate Agent

Byrony O'Neill

Director & Licenced Real Estate Agent

``I am committed to understanding my client’s needs and complete transparency throughout the entire real estate journey.``

Byrony O’Neill

Director & Licenced Real Estate Agent

M: 0412 132 480          E: byrony@byronyoneill.com

One of the area’s most experienced and hardest working agents, Byrony’s passion for property has seen her make her mark in real estate as an energetic and successful sales agent who’s highly regarded by both her clients and colleagues.

Her intimate market knowledge and commitment to researching every aspect of a property ensures accurate property appraisals, while her dynamic approach to marketing maximises exposure for the properties she has been engaged to sell.

Her highly developed negotiation skills are instrumental in achieving premium prices in any market. Byrony is committed to excellence and integrity in everything she does, providing clients with complete peace of mind. “Selling your property can be stressful so it’s essential to choose an agent who will make this experience easy for you. This is where my experience and market knowledge come into play. As your personal sales agent, I approach the task of selling your property with sensitivity, concern and professional competence.”

As a local herself, she loves the diversity of properties and people in the area. Many of her clients have become friends over the years, which is what she loves about real estate. She thrives on helping people to realise their dreams or build an astute investment portfolio.

Michael Ortiz

Michael Ortiz

Lead Agent

Michael Ortiz

Lead Agent

M: 0438 768 460          E: michael@byronyoneill.com

Bringing close to 10 years of experience in the Real Estate sector, Michael offers a strong sense of a ‘no task is too hard’ approach. Together with a down to earth attitude, he is honest, hardworking and trustworthy; all comments made by past clients.

Providing great advice around market conditions so that you are fully informed, and are put at ease during the sales process, his natural way with people gets the job done.

A genuinely kind human, Michael has an interest in providing an enthusiastic, polite, and not pushy approach to the sale and purchasing of real estate.

Michael’s passion in constantly improving himself combined with his humble and professional attitude serves his clients well.

Considered an all-round nice guy, Michael is a member of the Top 100 club for all agents in Queensland, representing that Michael is a genuine master of his trade.

We are excited that Michael is continuing his career with us.

Tamara Ortiz

Tamara Ortiz

Sales & Training Co-Ordinator

Tamara Ortiz

Sales & Training Co-Ordinator

Ph: 07 3876 8226          E: tamara@byronyoneill.com

Tamara joins our bespoke agency bringing with her a wealth of experience, obtained whilst running a large and prestigious Cairns based office. Her expertise includes senior roles in general management, marketing, property management and administration.

Combining her passion for customer satisfaction and a keen interest in Real Estate, Tamara will be providing our team with exceptional sales support and a consistent training program.

Warm, dedicated and able to relate to people from a variety of backgrounds, Tamara believes personalised customer service is the single most important factor in dealing with clients in the Real Estate industry. This will ring true when you have the opportunity to work with her in the handling of your property sale or purchase.

Naturally positive and dedicated to a high standard of quality and service, Tamara’s strong organisational skills and structured approach to management ensures her team is always well supported, working toward fostering a strong office culture with a commitment to excellence.

Being very hands on in her position, Tamara has a passion for the intricacies of running a business; we are blessed to have her on our team.

Cheryl Kelly

Cheryl Kelly

Property Management Director

Cheryl Kelly

Property Management Director

M: 0438 760 866          Ph: 07 3876 8226          E: cheryl@byronyoneill.com

Cheryl is an integral member of our property management department, a role to which she is perfectly suited. An emphasis is placed on ensuring our clients’ properties are looked after with the utmost of care, and maintenance requests from tenants are attended to efficiently whilst minimising costs to our clients.

With eight years’ experience in the Real Estate sector, her main focus has been on establishing property management departments, trust account reconciliation and office expenditure forecasting.

Cheryl’s understanding of accounting and budgeting practices will assist our clients with the implementation of a maintenance program on your property, with the cost of any necessary improvements spread out over time.

As a Mum, Cheryl is used to managing and organizing a multitude of tasks at any one time, a skill which transcends to her work. Cheryl’s unflappable approach and sense of humour, endears her to our clients and tenants alike, building a strong and respectful relationship with them.

Both our Director and Cheryl subscribe to several Property Management Institutes so as to ensure our team are kept abreast of current procedures and legislation.

We feel strongly that your interests are also our focus, not just your property.  We are here to educate you around the law of being a landlord, hoping to make your experience of being a property investor less stressful.

Having worked with Cheryl previously, I knew that her organisational and system orientated approach would be the perfect fit for our Property Management department.

Cheryl is a valued long standing member of our team.

Katie Hall

Katie Hall

Marketing & PR Executive

Katie Hall

Marketing & PR Executive

Ph: 07 3876 8226          E: katie@byronyoneill.com

Katie’s flair and imagination drives the success of our social and printed media campaigns. With 8 years of experience in Real Estate, Katie has the expertise to ensure the right message is delivered on behalf of our clients and agents.

Katie has a commitment to producing consistent content and together with an understanding of the workings of social media, allowing the properties we are representing extensive exposure across all platforms.

Having worked with Katie in a previous office, when she returned from traveling the world after four exciting years, I knew that she would be a perfect addition to our team.

Gaining such an invaluable life experience, she offers a different and mature perspective in brainstorming ideas for our campaigns, not to mention problem solving.

Love having Katie as a member of our team.